Privacy policy

Privacy Policy

Luma Cosmetics respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.

Data Collection

We collect personal information when you place an order, create an account, subscribe to our newsletter, or contact our support team. This includes your name, email address, shipping address, payment information, and any other details you voluntarily provide.

Use of Information

Your data is used to: process and fulfill your orders, send order confirmations and shipping updates, provide customer support, improve our website and services, and send promotional communications (which you can opt out of at any time). We do not sell your personal information to third parties.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Some cookies are essential for website functionality, while others are optional. By using our site, you consent to our use of cookies as described in this policy.

Third-Party Partners

We may share your information with trusted third parties who assist us in operating our website, processing payments, shipping orders, and providing customer support. These partners are contractually obligated to protect your data and use it only for the purposes specified by Luma Cosmetics.

User Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of marketing communications. To exercise these rights, contact us at lumacosmeticssupport@gmail.com. We will respond to your request within 30 days.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have concerns about your privacy or how we handle your data, please contact us at lumacosmeticssupport@gmail.com.